Privacy
What we collect, why we collect it, who else sees it, and how to make us delete it.
Last updated 25 August 2026
Who we are
Roven Systems operates the marketing site at rovensystems.com and the application at app.rovensystems.com, including RankRight, Marketing Copilot, MultiMessage.me and Innersite Insights. If you have a question about anything here, write to privacy@rovensystems.com.
What we collect
- Account details — the name, email address and business details you enter when you create an account.
- Connected account data — when you authorize Google or Meta, we read the advertising, search and profile data needed to run and report on your campaigns. We do not read anything the authorization does not cover.
- Site and campaign data — pages we host for you, changes our agents make, and the results those changes produce.
- Inbound messages — calls, forms and chats routed through MultiMessage.me, so they can be shown to you in one thread.
- Billing details — handled by our payment processor. We store the subscription state and the last four digits, never full card numbers.
- Basic technical logs — IP address, browser and timestamps, kept for security and debugging.
Why we collect it
To run the service you asked for: hosting your site, operating your campaigns inside the budget you set, answering your inbound messages, reporting results, billing you, and keeping accounts secure. We do not sell personal data, and we do not use your business data to advertise to you.
Who else sees it
Only the processors we need to run the service — hosting, email delivery, payments, and the advertising platforms you connected. Each one sees only what its job requires. We disclose data to authorities only where the law requires it, and we will tell you unless we are legally prevented from doing so.
How long we keep it
Account and campaign data is kept for as long as your account is open, and for up to twelve months afterwards so that reporting and billing records stay reconcilable. Technical logs are kept for ninety days. You can ask us to delete your data sooner.
Your choices
- Revoke Google or Meta access at any time from your dashboard or from the provider — the agents stop using it immediately.
- Ask for a copy of your data, or for it to be corrected or deleted.
- Unsubscribe from any non-essential email using the link in the message.
- Close your account at the end of any billing cycle.
Cookies
This marketing site sets no tracking cookies and loads no third-party analytics. The application sets a session cookie so you stay signed in, and a preference cookie for your light or dark theme. That is all.
Security
Traffic is encrypted in transit. Credentials for connected accounts are stored encrypted and are usable only by the agents operating your account. Access to production systems is limited to the people who maintain them.
Changes to this policy
If we change anything material we will say so on this page and email account holders before the change takes effect.